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Terms & Conditions

Production and Delivery

Production timelines begin only once final artwork approval has been received and required payment or deposit has cleared.

All turnaround and delivery estimates are approximate and may vary depending on production workload, supplier lead times, courier performance, material availability, external manufacturing schedules, and other factors.

Garden Route Sublimation works with external production partners, apparel manufacturers, and courier providers and therefore cannot guarantee exact completion or delivery dates.

Delays caused by suppliers, manufacturers, couriers, load shedding, material shortages, public holidays, weather conditions, or circumstances beyond our reasonable control shall not constitute grounds for cancellation, refund, or compensation once production has commenced.

Apparel Orders and Lead Times

Apparel manufacturing timelines may vary depending on order quantity, garment complexity, fabric availability, and supplier capacity.

Estimated timelines:

• Small apparel runs: 14–21 business days
• Large or fully custom apparel orders: 4–6 weeks

Large-volume orders may require extended lead times due to external CMT scheduling and material sourcing.

General Notice

All timelines are estimates only. Customers are encouraged to place time-sensitive orders well in advance.

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Terms & Conditions

Production and Delivery

Apparel Orders and Lead Times

General Notice

Refund & Returns Policy

Order Confirmation

Cancellations Before Production

Cancellations After Production Begins

Refunds and Replacements

Non-Refundable Situations

Delivery Policy

Production Timelines

Courier Delivery

Delays